Customers want reliable, cost effective solutions in a timely manner. BOSS Control Systems, Inc. excels in these areas by meeting and exceeding our customers’ expectations with a great deal of integrity.
Our customers are very pleased when we finish a project and hand them a flash drive containing complete schematics, bills of materials and software source code. Many of our competitors do not openly share this documentation with their customers, thus making it difficult for the customer to support their new equipment.
When it comes to field service, many of our customers have told us that our competitors have told them things like “the whole system needs to be replaced” or “that can’t be fixed” and nine out of ten times we can repair and maintain their equipment until they can budget for an upgrade or retrofit.