BOSS Control Systems, Inc. provides field technical support for many customers in several different industries. We are typically called in to provide Field Technical Service when the problem is beyond our customers’ maintenance department’s capability.
This service may be in the form of troubleshooting a machine or control system, solving intermittent problems with control systems or machines. Sometimes we may be making program changes to address logic issues on equipment, providing board level repairs on vintage equipment or solving electromechanical problems.
We also provide preventative maintenance such as PLC and HMI program back-up, PLC battery replacement, etc. Some of our customers ask us to simply identify the problem for them while others ask us to identify the problem and provide the solution.